Compliance & Regulations
HelloMapper maintains the highest standards of compliance with Australian healthcare regulations, NDIS requirements, and professional standards.
Compliance Framework
Our comprehensive compliance system covers all aspects of healthcare service delivery.
Full compliance with NDIS Practice Standards and Code of Conduct for all disability support services.
- NDIS Worker Screening for all contractors
- NDIS Code of Conduct training and adherence
- Quality and Safeguards Commission requirements
- Incident management and reporting procedures
Comprehensive background checks and ongoing monitoring to ensure safety and quality.
- National Police Checks
- Working with Children Check (WWCC)
- NDIS Worker Screening Check
- Regular screening updates and renewals
Verification and tracking of professional qualifications, licenses, and certifications.
- Qualification verification
- Professional registration validation
- License and certification tracking
- Continuing professional development
Compliance with Australian employment, taxation, and healthcare regulations.
- Independent contractor agreements
- ABN and GST compliance
- Fair Work Act adherence
- Privacy Act compliance (APPs)
Automated Document Tracking
We automatically track and monitor all compliance documents to ensure continuous adherence.
| Document Type | Renewal Period | Notifications |
|---|---|---|
NDIS Worker Screening | Every 5 years | 30 & 14 days before expiry |
Working with Children Check | Every 5 years (varies by state) | 30 & 14 days before expiry |
First Aid Certificate | Every 3 years | 30 & 14 days before expiry |
Professional Indemnity Insurance | Annually | 30 & 14 days before expiry |
Professional Registration | Annually (varies by profession) | 30 & 14 days before expiry |
Compliance Audit Process
Our systematic approach to maintaining ongoing compliance.
Automated tracking of all compliance documents and certifications
Automatic alerts 30 and 14 days before any document expiry
Quarterly compliance audits for all active contractors
Re-verification of credentials upon renewal or update
Compliance Obligations
Clear responsibilities for all platform users.
- Verify contractor credentials and background checks
- Maintain secure compliance tracking system
- Provide automatic expiry notifications
- Facilitate payment processing (Stripe/MYOB)
- Ensure NDIS Code of Conduct compliance
- Maintain platform-wide insurance coverage
- Maintain current certifications and licenses
- Update documents before expiry
- Maintain primary insurance coverage
- Handle own ABN and tax obligations
- Adhere to NDIS Code of Conduct
- Issue ATO-compliant invoices
- Verify contractor qualifications before hiring
- Report any safety or compliance concerns
- Process payments through platform
- Provide accurate job information
- Adhere to platform policies
Regulatory Compliance
We comply with all NDIS Practice Standards and maintain registration as an NDIS service provider where applicable.
- • NDIS Code of Conduct
- • Worker Screening requirements
- • Incident management and reporting
- • Quality and Safeguards standards
All contractors operate as independent contractors with their own ABN.
- • ABN verification for all contractors
- • GST compliance (if applicable)
- • ATO-compliant invoicing
- • Proper tax record keeping (7 years)
Full compliance with the Privacy Act 1988 and Australian Privacy Principles.
- • Data protection and security
- • Transparent privacy policies
- • User consent management
- • Data breach response procedures
Adherence to Fair Work Act requirements for independent contractor relationships.
- • Clear contractor agreements
- • Independent contractor status
- • Dispute resolution procedures
- • Fair and transparent practices
Questions About Compliance?
Our compliance team is here to answer your questions.