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13 modules, one login. Rostering: free for teams of up to 10.See pricing
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AI Assistant

Claude, built into HelloMapper: it drafts notes and reports, summarises incidents, checks rosters and answers questions from your own knowledge base.

  • Progress notes drafted from a worker's quick points
  • Incident summaries and plan review reports
  • Answers from your knowledge base, with sources

From $49/month, excluding GST. See pricing

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A progress note drafted with AI from a support worker's quick points, ready to check and save
A progress note drafted with AI from a support worker's quick points, ready to check and save

Less typing, better notes

Workers jot down what happened and the assistant writes it up as a clear, objective progress note, linked to the person's goals. They read it, change anything, and save it.

  • Nothing is saved until a person saves it
  • Only a first name is shared, never NDIS numbers or addresses
  • Progress reports for plan reviews drafted from the notes
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An AI summary of an incident with key facts, a timeline and suggested next steps

Incidents, summed up

A summary of what happened, the key facts, a timeline, open questions and suggested next steps, with a view on whether it may be reportable to the NDIS Commission. The decision stays with you.

Try it free
An answer from the knowledge base with links to the articles it came from

Answers from your own procedures

Staff ask a question in plain words and get an answer drawn only from your organisation's knowledge base, with links to the articles it used. If the answer isn't there, it says so.

  • Roster checks for clashes, short breaks and long days
  • Suggested workers for a shift, with reasons
  • Compliance gaps put in order of what to fix first
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More in Operations

FinanceApproved timesheets become invoices priced by NDIS time band, with bulk claims and accounting exports.From $89/monthLearn more Comms and KnowledgeAnnouncements people acknowledge, a searchable knowledge base, and messages sent under your organisation's name.From $29/monthLearn more InsightsFill rates and hours week by week, compliance gaps before they bite, and the next four weeks' staffing.From $69/monthLearn more

Pricing and billing

What does it cost?

Every module is a monthly subscription in Australian dollars, excluding GST, and you only pay for the modules you switch on. Current prices, including any free plan for small teams, are on our pricing page.

Do I have to buy everything?

No. Every module is a separate subscription. Switch on only what you need, and turn modules on or off from your dashboard at any time.

How do we pay?

By card, through Stripe. You can pay monthly or yearly, and download invoices from the billing page. We never see or store your card number.

Can we cancel?

Yes, at any time from your dashboard. Your subscription runs to the end of the period you've paid for.

More questions? Read all FAQs or contact us.

Get started with AI Assistant

Paid plans start with a 14-day trial.

  • Free for teams of up to 10
  • Set up in an afternoon
  • Cancel anytime
Book a demo See pricing